Overview
Creative Associates seeks an Administration and Operations Manager for an upcoming USAID-funded project in Honduras. The Administration and Operations Manager is responsible for the supervision of all program operations at the Tegucigalpa central office, which include risk and security management, purchasing and logistics processes, Human Resources (HR) processes, computer systems and inventories. S/he provides support to the Chief of Party (COP) on administrative project issues and coordinates strategically with the Finance Manager in ensuring an adequate budget execution in operations. The candidate should have a broad knowledge of USAID regulations and the internal policies of the company. S/he supervises the Procurement Coordinator, HR Coordinator, IT Manager and the Risk Manager; coordinates with the Finance Manager; and, maintains communication with the Regional Directors on administrative actions.
Reporting and Supervision:
The Administration and Operations Manager reports directly to the Chief of Party (COP).
Responsibilities
- Monitor program operations including procurement processes in HR, logistics, inventories, security, and IT related tasks;
- Implement internal control policies and procedures to ensure adequate management in the areas of procurement, HR, IT, security and administration of the regional offices;
- Supervise staff in the areas of procurement, HR, IT, security and operations of the regional offices;
- Supervise and manage the startup process and closure of activities of the program;
- Ensure that staff supervised are properly trained, as necessary, to fulfill their responsibilities, specifically in terms of internal policies and USAID regulations;
- Ensure that the implementation of the program is done in accordance with the policies and regulations of the company and USAID, as well as within the scope of work of the program;
- Supervise the procurement processes and the management of those processes, by ensuring that they are done transparently and in accordance with the policies of the company and USAID;
- Supervise Human Resources processes in the management of all personnel hiring procedures, and that internal HR policies are in compliance with the local labor law, tax laws, and the policies and regulations of the company and USAID;
- Ensure that the acquired goods are in accordance to the company's policies and its relevant contractual restrictions;
- Support the COP on issues related to project management;
- Supervise, in coordination with the COP and DCOP, compliance with the contract with USAID.
- Support and provide feedback to the Regional Directors on issues of resource management (HR, Communications, and Technology) and the proper administration of regional offices;
- Actively participate in meetings with the Senior Management Team;
- Manage, as necessary, the scope of work and descriptions of the position of the administrative and/or operational personnel;
- Coordinate with the Financial Manager to ensure the program's budget is implemented as planned;
- Ensure timely delivery to the COP, HQ and USAID of the program's quarterly reports, fund requisitions and project payment schedules as required; and
Coordinate the required legal and administrative actions needed to comply with laws and procedures corresponding to the operation of the project.
Qualifications
Higher Education (Master's degree preferred) in an area related to the position, including finance, economics, administration, projects, among others;
At least six (6) years of professional experience and at least four (4) years in areas related to the position;
Knowledge of USAID regulations, specifically in purchases, acquisitions, and HR;
Experience managing operations in a project of similar scope;
Experience supervising staff; and
Advanced English language skills.
PI124932640