Overview
Creative Associates International seeks a Human Resources (HR) and Operations Officer for the anticipated USAID-funded youth workforce development, employment and inclusion opportunity in Honduras. The HR and Operations Officer leads HR practices and objectives that will provide a high-performance team culture that emphasizes employee engagement, performance management, and the recruitment and ongoing professional development of project staff. The HR and Operations Officer is responsible for the maintenance of processes and metrics that support the achievement of the project's goals which includes ensuring compliance with Creative and donor/client human resources and operations policies, procedures, and regulations.
Reporting and Supervision:
The HR and Operations Officer will report to the Operations Director. The HR and Operations Officer will liaise regularly with the Regional HR Operations Manager on related project and corporate matters.
Responsibilities
- Lead HR office operations ensuring compliance with Creative and client HR rules and regulations;
- Lead/coordinate the full-cycle recruitment process including finalization of job descriptions, advertisement of vacancies, review of applicants, scheduling and conducting interviews alongside project senior management, checking candidate references, and collecting new hire documents;
- Lead onboarding/orientation of new project hires;
- Manage employee benefits enrollment and ensure all inquiries and challenges faced by employees regarding their insurances are handled;
- Coordinate the performance evaluation process;
- Provide information and advice to project staff regarding HR policies and procedure;
- Coordinate staff training and establish staff development plans based on staff appraisals and evaluations;
- Receive and log various grievances or complaints from employees; consult with Regional HR Operations Manager and legal counsel regarding difficult cases and provides recommended solutions prior to forwarding complaints to management for review;
- Provide oversight related to the updating of personnel files and other related HR documents including employment agreements, amendments, time sheets, calendar holidays and leaves;
- Provide information as required by Compliance Officers/Auditors during audits;
- Ensure streamlined operations systems in line with Creative and donor rules and regulations;
- Provide administrative and logistical support to the program;
- Ensure an in-depth awareness of operational issues in the context of Honduras;
- Manage and oversee staff responsible for arranging travel and logistics for staff and project equipment and inventory;
- Provide timely and accurate reports on location of staff and assets and maintain proper hard and soft copy files for each;
- Responsible for program compliance with Task Order, U.S. Government rules and regulations, and Creative policies and procedures; and
Support Director of Operations in all operations tasks and duties.**Qualifications**
Bachelor's degree in human resources, business administration or a related field is required;
At least five (5) years of progressively responsible HR experience with six (6) years of general work experience;
Excellent communication and interpersonal skills;
Excellent record keeping and documentation skills;
Familiarity with donor/client rules and regulations;
Familiarity with local employment law;
Proficiency with Microsoft Office; and
Verbal and written working proficiency in English.
PI125103950